EKASPE

Privacy Policy

At Ekaspe, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the terms of this policy.


1. Information We Collect

We collect the following types of information:

a) Personal Information

When you register, place an order, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party providers)

b) Non-Personal Information

We also collect data that does not personally identify you, such as:

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent on the website

  • Cookies and usage data


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order updates and shipping confirmations

  • Respond to inquiries and customer service requests

  • Improve our website, services, and product offerings

  • Send promotional emails and offers (you can opt-out at any time)

  • Comply with legal obligations


3. Sharing Your Information

We do not sell your personal data to any third parties. However, we may share your data with:

  • Trusted service providers (e.g., payment gateways, shipping partners) who help us operate our website and fulfill services

  • Legal authorities if required by law, legal process, or regulation

All third-party providers are bound by confidentiality and data protection obligations.


4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze website traffic

  • Provide targeted advertising and remarketing (if applicable)

You can manage or disable cookies in your browser settings. However, doing so may affect your experience on our site.


5. Data Security

We take data protection seriously and implement appropriate technical and organizational measures to safeguard your information:

  • Secure socket layer (SSL) encryption

  • Firewalls and access controls

  • Regular monitoring and security updates

Despite our efforts, no online transmission is 100% secure. You provide your data at your own risk.


6. International Data Transfers

As we are headquartered in the UK and operate in India, your data may be transferred and processed across borders. We ensure that any such transfer is made securely and in compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR).


7. Your Rights

Depending on your location, you may have the right to:

  • Access and correct your personal data

  • Withdraw consent at any time

  • Request deletion of your data

  • Object to or restrict data processing

  • Request data portability

To exercise any of these rights, please contact us at ekaspelondon@gmail.com.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting your information.


9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.


10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website means you accept any changes.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Ekaspe

Email : ekaspelondon@gmail.com
Phone : +91 9746417181
Head Office : West Ham, London, United Kingdom
Operations Office : Kerala, India