EKASPE

Terms and Conditions

Welcome to Ekaspe. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.


1. About Us

Ekaspe is an apparel brand offering premium and basic t-shirts through our online store. We operate from Kerala, India, with a head office in the United Kingdom.


2. Use of the Website

You agree to use our website:

  • For lawful purposes only

  • Without violating any applicable laws or regulations

  • Without infringing on the rights of others

You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.


3. Product Information

We strive to display accurate product descriptions, images, and pricing. However:

  • Colors may vary slightly due to screen settings

  • Sizes are listed according to our own sizing charts

  • Prices are subject to change without notice

We reserve the right to limit quantities and discontinue products at any time.


4. Orders and Payments

  • All orders are subject to availability and confirmation

  • Once you place an order, you will receive a confirmation email

  • Payment must be completed before the order is processed

  • We accept various payment methods through secure third-party gateways

We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud.


5. Shipping and Delivery

  • We ship both within India and internationally

  • Shipping charges and delivery times are shown at checkout

  • Delays due to customs or local courier services are beyond our control

Customers are responsible for providing accurate delivery information.


6. Returns and Exchanges

Please refer to our [Return & Exchange Policy] for detailed information.

Generally:

  • Items must be returned within [insert number] days of delivery

  • Returned products must be unworn, unwashed, and in original condition

  • Some products (e.g., discounted or customized items) may be non-returnable


7. Intellectual Property

All content on the Ekaspe website — including logos, images, designs, and text — is the intellectual property of Ekaspe and may not be copied, reproduced, or used without written permission.


8. Limitation of Liability

Ekaspe shall not be held liable for any indirect, incidental, or consequential damages resulting from:

  • The use or inability to use our website

  • Delays or interruptions in service

  • Loss of data, profits, or customer dissatisfaction

Our maximum liability in any case shall not exceed the amount paid for the product(s) in question.


9. Privacy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal data.


10. Governing Law

These Terms are governed by the laws of:

  • India for all operations and transactions conducted from India

  • The United Kingdom for matters concerning the head office and international compliance

Disputes will be resolved through arbitration or the appropriate legal forum depending on the location of the issue.


11. Modifications

We may update these Terms from time to time. Changes will be posted on this page with an updated date. Continued use of our site indicates your acceptance of the revised Terms.